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BlackBerry Torch 9800 - In-depth Review

Posted by Gina Jacobson  Wednesday, 03 November 2010 Share
BlackBerry Torch 9800 - In-depth Review

AT A GLANCE

  • New BlackBerry OS6
  • 5 megapixel camera
  • Touch screen, keyboard and trackpad
  • Multi-touch gestures

I absolutely love the new Torch. It has all the features that I have come to love with the Storm 2 and more. This is the first device to feature the newest version of the BlackBerry Operating System and it's is slick, easy to use and so very intuitive.

The Torch is quite chunky and the Qwerty keypad slides out from under the touch screen – making it a complex interaction between touch and key input, with the optical trackpad thrown in for more precise navigation. This device offers the best of both: a full keyboard, and a touchscreen experience that's....well....touchable.

My favourite feature on BlackBerry OS 6 has to be the way the navigation menu is laid out. No longer do you have to change the four icons on your home screen for instant access. Now, thanks to the 'Frequent' menu, the top four applications that you use are constantly updated. It made getting into Twitter, GTalk, mail and BBM a breeze. Downloading apps was easy and quick and the apps ran smoothly once installed.

Browsing on BlackBerry devices has long been a nightmare involving much scrolling and swearing, trying to view web content. RIM seems to have given some attention to the browsing experience, and with WebKit support, web pages look a lot better when they load. There's also been the addition of tabbed browsing – which completely changes my opinion of BlackBerry web browsing.

Communication – BlackBerry proves again why they do it best and setting up e-mail, contacts and calendars was so quick, it was almost like they were already waiting for me on the device. Remotely importing my BBM contacts and groups via email was effortless, I didn't have to send new requests to my contacts and it even restored previous conversations.

The touchscreen was great to use once I had gotten used to the sensitivity. It's a capacitive touchscreen, rather than a resistive one, so you won't actually feel the screen move when you press something. I must admit that I didn't use the pull out keyboard as much as I should have but I think that comes from using the Storm 2 prior to the Torch. I just preferred using the touch screen QWERTY keypad in a landscape view for typing. For someone coming from a keyboard-based phone, I think having the keyboard will be a huge win, and would make the transition to a touchscreen-dominated mobile experience that much easier.

The 5 megapixel camera was a great improvement on the Storm's 3.2 megapixel camera, I especially found the auto focus a huge help. Uploading photos directly to UberTwitter was as easy as pressing a few buttons regardless of whether I uploaded from the original image or from within UberTwitter. This is due to another smart feature from BlackBerry: total integration of third party apps, which means that their functionality is extended throughout the BlackBerry OS.

One of the new functions on the Torch is the Social Feeds function. Basically your Twitter, Facebook and any RSS feeds are amalgamated into one time line. I found this a bit busy and frenetic, especially during peak times when the majority of people I follow were updating. It reminded me a lot of the review I read of the SocialScope for BlackBerry app and I found that as I was opening each individual application anyway, Social Feeds seemed a bit redundant to me – but it seems like something that might be useful for someone who wants to keep an eye on their social networks easily, and from one place.

As for who'd be perfectly suited to the BlackBerry Torch - I'd say just about anyone as using it in a business or social capacity is equally enjoyable. The weight of the device is a bit off-putting if you are going to carry it in your hand or in a pocket but in a handbag the weight is negligible.

I can't wait to get one but with this price tag I will have to wait for my upgrade in order to be able to afford it.

TURN ONS:

  • Touch screen, keyboard and track pad make for a mix of convenient access and input options for this phone.
  • New BlackBerry OS is slick, sexy and makes this a superbly smartphone.
  • Easy to set up and use – menus are much easier to navigate.

TURN OFFS:

  • Heavier than most BlackBerry handsets.
  • Touch screen is very sensitive
  • Expensive if not on a contract

RATING: 4/5

SRP: R7200.00

Gina Jacobson

Gina Jacobson

Gina is wife to Paul and mom to Aaron and baby Faith. She is a Leo, a procrastinator and she has a sharp temper but never holds a grudge. She loves Sci-Fi, sushi and spending time with her growing family. She is addicted to Twitter, romance novels and Camembert cheese.

Twitter: http://www.twitter.com/Gnat_J
Facebook: http://www.facebook.com/ginajacobson
Site: http://www.gnatj.com

Published in Mobile Phones

14 comments

  • Comment Link ray Friday, 01 July 2011 01:47 posted by ray

    Anyone experiencing BB torch CPU overheating its at the back of the keyboard and drained the battery very quick, mine even on idle so i have to remove the battery and stop using it it even won't charge.

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  • Comment Link diana Tuesday, 05 April 2011 01:43 posted by diana

    I also have been having prob with my torch overheating. It is losing its chasrge and dropping calls when hot. Does Anyone know why?

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  • Comment Link Felicity Monday, 15 November 2010 15:06 posted by Felicity

    I LOVE my torch. I was using the Bold before I got the Torch, and I definitely prefer the Torch.
    I find that there are times when the OS gets a little slow, but have gotten used to it.
    Incidentally, the Storm is heavier than the torch. A friend and I were comparing each others phones the other day.

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  • Comment Link Christy Quibell Tuesday, 09 November 2010 16:46 posted by Christy Quibell

    Has anyone had problems with the BB Torch overheating? My was VERY hot the other day in the key pad area. It definately wasnt the battery

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  • Comment Link Loren Tuesday, 09 November 2010 11:44 posted by Loren

    BB has everything one wants, who needs a boyfriend!i want the Blackberry too

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  • Comment Link Heidi de Goede Friday, 05 November 2010 14:01 posted by Heidi de Goede

    Torch or Curve 9300. That is the question.

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  • Comment Link Vanessa MacLeod Friday, 05 November 2010 12:47 posted by Vanessa MacLeod

    I LOVE my blackberry. It's a year old already, and it's still just as brilliant as ever. The Torch looks like an awesome style phone - I'd love to get my hands on one!

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  • Comment Link Briget Garvin Friday, 05 November 2010 09:12 posted by Briget Garvin

    Adding to my XMAS wishlist :-) !!!

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  • Comment Link Tamara Thursday, 04 November 2010 17:44 posted by Tamara

    I've heard this phone is awesome, lots of people have been raving about it:)

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  • Comment Link Linda Thursday, 04 November 2010 17:20 posted by Linda

    I'm getting mine tomorrow...I hope I can get through the next few hours! Super excited

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  • Comment Link Rox Wednesday, 03 November 2010 15:09 posted by Rox

    I have been lusting after this phone ever since I saw the ads on TV. The annoying thing however is that I have only had my Bold 9700 since March or so, and so will only be due my upgrade in 2012!

    For the life of me I can't quite justify getting it just because I have a mild infatuation with this phone, and since I am planning a much-needed holiday next year and need a new laptop soon I *really* should not be even trying to justify getting this phone... but yet here I am, still daydreaming about getting one.

    *sigh*

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  • Comment Link gay husband Wednesday, 03 November 2010 15:04 posted by gay husband

    I got the torch this week. Think its brill!!!

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  • Comment Link Marleen Swart Wednesday, 03 November 2010 14:57 posted by Marleen Swart

    I like that it have a touchscreen option available aswell as the Qwerty keyboard. Best of both worlds.

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  • Comment Link Robyn Addinall Wednesday, 03 November 2010 14:52 posted by Robyn Addinall

    I want it. So. Bad! For now, I'll just love my Curve 8520. :)

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