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HTC Hero - In-depth Review

Posted by Ruby Letters  Thursday, 19 August 2010 Share
HTC Hero - In-depth Review

 

GOOD TO KNOW:

  • 3.2-inch, 480 x 320 capacitive touch screen
  • 5 megapixel camera
  • Android platform as operating system

I'd be lying if I didn't mention that I was suffering from immense separation anxiety when it came to actually switching off my dear iPhone and using the HTC Hero in order to do this review. To be honest, I ended up carrying both phones with me for the duration, just in case I needed my darling little iPhone, light of my life.

The Hero is definitely a sleek, shiny and very professional looking phone, except for the 'chin' as it's become fondly known. But that's my opinion. Many others love this cheeky little phone's 'chin' and the fact that it brings the speaker closer to your mouth during phone calls.

The Hero feels very solid but has a Teflon finish in matte black which I wasn't too fond of. Maybe I'm just a tad to OCD for this phone, but I got slightly annoyed with the fact that the matte black kept on picking up and showing quite clearly every single finger print it possibly could. I kept trying to clean it. The display on the Hero is gorgeous though. Using a similar smudge resistant material as the iPhone 3GS in order to repel oil.

Yet another slightly annoying feature is the layout of the hard buttons. The four across the top didn't bother me too much, but the placement of the "back" key is a little bit inconvenient. It basically forces your hand into an uncomfortable and unnatural position, considering that you use the key a lot. Another thing that I immediately picked up was that the phone took forever to start up. In fact, as a test I started up my iPhone 3GS and the Hero at the same time. The Hero took roughly twice as long to complete start up. That being said, once I actually started playing with the phone I have to admit that I was impressed.

The capacitive touch screen works well, applications are easily accessed and the setting up your e-mail accounts is done in two ticks. I was very much impressed with the 5 megapixel camera and the joys of having a scroller ball. I found that my typing was slightly slower on the Hero due to the slightly smaller size of the letters on the touch screen keyboard, but this improved as I used the phone more often. I was also very impressed with the battery life. You have to understand, I use my phone A LOT. Texting, phoning, tweeting, Facebooking and  sometimes even blogging and I'm glad to say that the Hero made it through an entire day without dying on me. That takes some doing.

A fair word of warning though. Once you've set up an e-mail account as your 'marketplace' ( otherwise known as your application store) account you can't change it to anything else. This may sound like something small and inconsequential, but it affects a lot of things. Your market place account is the e-mail account that the Hero will sync with. In other words, even though you have added all your e-mail accounts in order to receive your e-mails on your phone, the Hero will only sync contacts/calendars/etc with your marketplace account.

Another feature that I enjoyed, as a very active Twitter user, was the Twitter client, Peep, created by HTC for HTC. The application lives in two places on the phone; the first is a variable sized widget for your home screen which allows basic functionality like reading recent tweets and updating your status. The second is a full-on app which offers options along the lines of Twitter for the iPhone. While the application is excellent at what it does, scrolling can sometimes be stuttery, and it often takes some time to refresh its content. Another notable application is Footprints. It allows you to snap a pic and geotag your location, then gives you the option to sort the content as favourites, restaurants, shopping, etc. It's actually a very smart concept, and if you're prone to travel or are planning a trip, along with the 5 megapixel camera, it's an awesome addition to the phone.

Basically what I'm trying to say is this: the HTC Hero was great to play around with, for a few days but I wasn't overly heartbroken when I had to return it. If there's an iPhone-killer out there, for me, this just isn't it.

Turn ons:

  • Its sleek and professional design
  • Simple to use
  • Capacitive touch screen

Turn offs:

  •  The matte black finish attracts marks
  • It takes forever to start up
  • Unable to change market place e-mail account without resetting the phone

Rating: 3/5

SRP: R6788.00

Ruby Letters

Ruby Letters


Ruby is a young small town girl dancing her way up the corporate ladder in the big city. She is an eternal optimist and lover of fine arts, books, poetry, gadgets, shoes, bags and makes her living crunching numbers. Ruby is more than slightly OCD and is very accident prone, but she finds it keeps her on her toes.

Twitter: @rubyletters
Facebook: http://www.facebook.com/rubyletters
Site: http://www.rubyletters.com

Published in Mobile Phones
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4 comments

  • Comment Link FirstBBtheniPhoneuser Monday, 13 September 2010 13:46 posted by FirstBBtheniPhoneuser

    The main attraction for any android phone is without a doubt the ability to cross platform your OS, or "rooting" the phone to use the fabulous Froyo. This gives you FULL control over the phone, as opposed to iPhone where it's all locked down like fort knox. One benefit of rooting is having the phone use all of it's processing power (which makes boot-up time on the Hero considerably faster, beats the iPhone by a nose). The list goes on...

    I'm an iPhone user myself, and personally the only thing the Hero has over the iPhone(iPhone 3 models), in my opinion, is a flash (for the camera) and control over the nitty gritty stuff like seeing exactly what processes are running, having the option to kill them, starting them again, etc.

    The GUI's suck though.

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  • Comment Link Michele S Saturday, 21 August 2010 16:56 posted by Michele S

    I love my Hero. I have been a HTC fan for a while, due to the ease of use with syncing my Outlook... but i must say that i love the fact that i still can sync my contacts and calendar using HTC sync and i got to play with all the awesome apps out there... The keyboard does take some getting used to (vs my old HTC Diamond2) but after a day or so you don't really notice that. The nicest thing about Andoid is the feel... geeky but functional. For the geeks, the Lightsaber rocks ;)

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  • Comment Link MeeA Friday, 20 August 2010 12:28 posted by MeeA

    Hmmm. I'm not entirely sold on the touch-screen phone concept so far, although I haven't had the opportunity to play with any of the big boys in this category (iPhone, HTC etc.). Instead, I've only ever played with the Samsung Star and one of the other Samsung touch-screen offerings, so I'm not really equipped to comment as far as touch-screens go.
    The marketplace mail thing you mention would kill it for me, though. I have multiple email accounts for a reason and would not be happy with having my entire (somewhat complex) life schedule synced to only one email account.
    Good review - helpful in narrowing down the options I'll be looking at for replacing my current (outdated) phone.

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  • Comment Link Megan Thursday, 19 August 2010 20:50 posted by Megan

    I love my Hero. I was an all Nokia girl and decided on a change. Android is so quick and easy to use. Sms's at first were a challenge with the touch pad,but practise makes perfect. There are newer androids available now but still love my Hero.

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